Our Privacy Policy

Privacy Policy – Merit Home Care, LLC.

Effective Date: 04-30-2026
Website: www.merithomecare1.com

1. Introduction

Merit Home Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, families, caregivers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Home address
• Health-related information (only when voluntarily provided)

Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited on our website

3. How We Use Your Information

We use the information we collect to:

• Provide and manage home care services
• Respond to inquiries and service requests
• Communicate with clients and families
• Improve our website and services
• Comply with legal and regulatory requirements

4. HIPAA Compliance (If Applicable)

Merit Home Care respects the privacy of your health information. Any protected health information (PHI) collected is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

We implement safeguards to protect your medical information from unauthorized access, use, or disclosure.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following cases:

• With authorized staff and caregivers to provide services
• With healthcare providers involved in your care
• When required by law or legal process
• With your consent

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us understand how visitors use our site and improve functionality.

You can choose to disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Secure servers
• Encrypted communications (where applicable)
• Restricted access to sensitive data

8. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your data (where legally permitted)
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

Merit Home Care
Phone: (224) 335-8166
Email: Info@merithomecare1.com
Website: www.merithomecare1.com